Frequently Asked Questions
Product questions
Yes, teeth whitening is safe. When conducted properly, teeth whitening is an effective way to remove stains from your teeth and enhance your smile. In general, the most well-known dangers of teeth whitening include tooth sensitivity or gum irritation, which only lasts for a short period of time.
Our products contain safe and effective whitening ingredients that allow anyone to whiten their teeth at home or on the move. All of our products come with detailed instructions in the package and can also be found on the product detail page.
Yes. Our products contain either carbamide peroxide or hydrogen peroxide, the same ingredients used by dentists. In general, the most well-known dangers of teeth whitening include tooth sensitivity or gum irritation, which only lasts for a short period of time.
Our products are not recommended for children under 14 years of age or women who are pregnant or nursing. We also do not recommend our products for people with braces or dental restorations. Our products will only whiten natural teeth.
Instructions for each product are provided on the product page and come with each product. We recommend 7-10 days of consecutive use for best results. It's also important to take care of your teeth and to avoid staining foods such as coffee, tea, wine and soda when possible.
Teeth whitening results will vary from person to person, but most results last for 1-3 months with proper hygiene and limiting of staining food and beverages.
Our products contain carbamide peroxide or hydrogen peroxide, both effective whitening agents used by dentists.
On each product page, you can find the exact strength and ingredients included in each product.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Our products are safe for caps, crowns and veneers, but will not whiten these dental restorations. We also do not recommend using our products on dental braces as whitening can be uneven, messy and uncomfortable.Â
This will vary from product to product, but generally we recommend whitening for 7-14 days for best results.Â
People who use our products as directed rarely experience discomfort or tooth sensitivity. However, if sensitivity or discomfort does occur, we suggest waiting 24 hours before using the product again or whitening for a shorter period of time. Any tooth sensitivity or discomfort that occurs is only temporary and does not require medical treatment.
We recommend waiting at least 1 hour before consuming food or beverages. After whitening, your teeth will become more porous, making them easier to stain. It is best to whiten your teeth before bed or after meals with long gaps in between.
Each product includes an expiration date (generally 2 years) and should be stored in a cool, dry place. Gel can also be stored in the refrigerator. Whitening gel that is exposed to heat or varying room temperatures may lose its efficacy.
None of our products are tested on animals and are 100% cruelty-free.
Shipping questions
We ship our products anywhere in the world. Please see our shipping page for more information.
We provide a 60 day risk free trial on all purchases. If for any reason you are unsatisfied, simply contact us to begin the refund process.
Please contact us and we’d be happy to send a replacement or fix any issues.
Once your product has shipped, you will receive an email with a tracking number to track your package.
Additions, changes and cancellations to your order can be made at any time prior to shipment. If you need to make a change, addition or cancel your order, please contact support as soon as possible. If the item has already shipped, we won't be able to cancel the order or make a change until you receive the item. In that case, you will have to file a return to get a refund or change your order.